Privacy policy
Last updated
Veil of Enchantment respects your privacy and is committed to protecting your personal information.
Information we collect
When you place an order or contact us through our website, we may collect information such as your name, email address, telephone number, billing and delivery address, and information relating to your order.
How we use your information
We use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Respond to enquiries and provide customer service
- Manage payments and refunds
- Operate and improve our website
- Meet our legal and accounting obligations
We do not currently use your details to send marketing emails unless you have specifically agreed to receive them.
Payments
Payments made through our website are processed securely by Stripe. Veil of Enchantment does not receive or store your full payment card details.
Sharing your information
We do not sell or trade your personal information. We may share information with trusted service providers where necessary to process payments, operate our website or deliver your order.
Cookies
Our website may use cookies and similar technologies to enable the website to function correctly and to understand how it is used. Where required, you can choose whether to accept optional cookies through the cookie notice displayed on the website.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet any legal, tax or accounting requirements.
Your rights
Under UK data protection law, you have rights relating to your personal information. Depending on the circumstances, these may include the right to access, correct or request deletion of your information and to object to or restrict certain uses of it.
Contact
If you have any questions about this privacy policy or the personal information we hold about you, please contact us.